1. Data Controller
708pub ("we", "us", "our") is the data controller responsible for the personal information collected through the 708pub Platform at 708pub.vip. 708pub is a PAGCOR-licensed online casino and sports betting operator serving players in the Republic of the Philippines. As data controller, 708pub determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (DPA) and all applicable National Privacy Commission (NPC) regulations and issuances.
2. Personal Data We Collect
708pub collects the following categories of personal data in the course of providing its services:
2.1 Identity and Contact Data
- Full legal name as it appears on a government-issued Philippine identification document
- Date of birth (to verify compliance with the 21+ age requirement mandated by PAGCOR)
- Philippine mobile number used as the primary account identifier and for OTP authentication
- Email address, where provided during registration or support interaction
- Residential address in the Philippines, where required for KYC verification
2.2 Identification Documents
- Copies of government-issued Philippine identification documents (e.g., PhilSys ID, passport, driver's license, SSS ID, UMID) submitted as part of the Know Your Customer (KYC) process
- Proof of address documentation where requested for enhanced KYC
2.3 Financial Data
- GCash or Maya account numbers linked to your 708pub wallet for deposits and withdrawals
- Philippine bank account details (BPI, BDO, Metrobank, or other banks) where provided for bank transfer withdrawals
- Transaction history including deposit amounts, withdrawal amounts, dates, and payment method references
- Source of funds information where requested for AML compliance purposes
2.4 Gaming and Behavioral Data
- Complete wagering history including game titles, bet amounts, outcomes, and timestamps
- Session data including login times, session duration, and in-platform navigation patterns
- Bonus and promotion participation history
- Responsible gaming tool settings and usage (deposit limits, self-exclusion status)
2.5 Technical Data
- IP address and approximate geographic location at the time of login and gameplay
- Device type, operating system, and browser information
- Platform interaction logs generated by your use of the 708pub website
2.6 Communications Data
- Records of your communications with 708pub's customer support team via live chat or email, including chat transcripts and support ticket content
3. How We Collect Personal Data
708pub collects personal data through the following means:
- Directly from you — during Account registration, KYC submission, deposit and withdrawal requests, support interactions, and responsible gaming tool configuration.
- Automatically — through the 708pub Platform's server logs, cookies, and session tracking technologies as you use the website.
- From third-party service providers — including identity verification services, payment processors (GCash, Maya, BPI, BDO, Metrobank), and fraud detection platforms that transmit data back to 708pub as part of their service integration.
- From regulatory authorities — PAGCOR and other competent Philippine authorities may share information relevant to player verification, exclusion lists, or regulatory compliance requirements.
4. Purposes of Processing
708pub processes your personal data for the following specific, legitimate purposes:
- To create and manage your 708pub Account and verify your identity and age in compliance with PAGCOR requirements
- To process deposits, withdrawals, and all financial transactions on the Platform in Philippine Peso via GCash, Maya, and other accepted payment methods
- To detect and prevent fraud, money laundering, and other financial crimes in accordance with Philippine AML obligations
- To operate and improve the 708pub gaming Platform, including game integrity monitoring and technical support
- To administer bonuses, promotions, and loyalty programs available to 708pub users
- To provide customer support and respond to your queries and complaints
- To send you account-related notifications including transaction confirmations, security alerts, and login OTPs
- To monitor for and enforce responsible gaming obligations, including compliance with self-exclusion requests and deposit limits
- To comply with PAGCOR regulatory reporting requirements and any other Applicable Law
- To send marketing communications about 708pub promotions and offers, where you have provided valid consent
5. Legal Basis for Processing
Under the Philippine Data Privacy Act, 708pub processes your personal data on the following legal bases:
- Performance of a contract: Processing necessary to provide you with the 708pub Platform services and fulfill the obligations under the 708pub Terms & Conditions.
- Legal obligation: Processing required to comply with PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) obligations, NPC data privacy requirements, and other mandatory Philippine legal requirements.
- Legitimate interests: Processing for fraud prevention, platform security, AML screening, and internal analytics, where these interests are not overridden by your data protection rights.
- Consent: Processing for optional purposes such as marketing communications, where 708pub has obtained your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
6. Data Sharing and Disclosure
708pub does not sell your personal data. We share your personal data only in the following circumstances and with the following categories of recipients:
- Payment processors: GCash (Globe Fintech Innovations), Maya (Voyager Innovations), and other Philippine banks and e-wallets receive transaction data necessary to process your deposits and withdrawals.
- KYC and identity verification providers: Third-party identity verification services process your identification documents for the purpose of fulfilling our PAGCOR KYC obligations.
- Game providers: Game studios and live dealer providers whose games are accessible through the 708pub Platform may receive session and wagering data for game integrity and technical support purposes.
- Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities will receive data as required by law or regulatory obligation, including mandatory suspicious transaction reporting under the AMLA.
- Law enforcement: Philippine law enforcement authorities in response to valid legal process, court orders, or regulatory directions.
- Technology and infrastructure providers: Cloud hosting, cybersecurity, and analytics service providers who process data on behalf of 708pub under contractual data processing agreements that impose obligations consistent with the DPA.
7. International Data Transfers
Where 708pub transfers personal data outside the Republic of the Philippines — for example, to technology infrastructure providers or game studios operating in other jurisdictions — such transfers are conducted in accordance with the cross-border transfer provisions of the Philippine Data Privacy Act and applicable NPC guidelines. 708pub implements appropriate safeguards including contractual data processing agreements to ensure that transferred personal data receives a standard of protection equivalent to that required under Philippine law. Where a transfer jurisdiction is determined by the NPC to have an inadequate level of data protection, 708pub will implement additional measures as required.
8. Data Retention
708pub retains your personal data for as long as your Account is active and for such additional period as is required by PAGCOR licensing conditions, AML obligations, and other applicable Philippine law. As a general guide:
- Account and KYC data is retained for a minimum of five (5) years following Account closure, in accordance with PAGCOR and AMLA retention requirements.
- Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
- Customer support communications are retained for a minimum of two (2) years from the date of the interaction.
- Gaming and session logs are retained for a minimum of three (3) years for regulatory audit and dispute resolution purposes.
Where retention beyond these minimum periods is required for the resolution of an active dispute, legal proceedings, or a regulatory investigation, data will be retained until the matter is concluded.
9. Cookies and Tracking Technologies
The 708pub Platform uses cookies and similar tracking technologies to operate and improve the Platform. Cookies used by 708pub include:
- Essential cookies: Required for the Platform to function, including session management, login authentication, and security features. These cannot be disabled without disrupting Platform functionality.
- Functional cookies: Remember your preferences such as language settings and responsible gaming limit configurations.
- Analytics cookies: Collect aggregated, anonymized data about how users interact with the 708pub Platform to help us identify and improve user experience.
- Fraud prevention cookies: Help 708pub detect unusual access patterns and protect your Account against unauthorized activity.
Non-essential cookies are placed only with your consent, which you may grant or withdraw via the cookie preferences tool accessible on the 708pub Platform. Withdrawing consent for non-essential cookies will not affect your ability to access and use the Platform.
10. Your Data Subject Rights
Under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by 708pub:
- Right to be informed: The right to know whether 708pub holds personal data about you and to receive this Privacy Policy describing our data processing practices.
- Right of access: The right to request a copy of the personal data 708pub holds about you and information about how it is processed.
- Right to rectification: The right to request correction of inaccurate or incomplete personal data.
- Right to erasure or blocking: The right to request deletion or blocking of your personal data where processing is no longer necessary, was unlawful, or where consent has been withdrawn, subject to 708pub's legal retention obligations.
- Right to object: The right to object to processing of your personal data for direct marketing purposes or processing based on legitimate interests.
- Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
- Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.
To exercise any of these rights, please contact 708pub's Data Protection Officer using the contact details in Section 14. 708pub will respond to verified requests within fifteen (15) business days in accordance with NPC guidelines.
11. Data Security
708pub implements organizational and technical security measures appropriate to the risk profile of the personal data we process. These measures include:
- SSL/TLS encryption for all data transmitted between your device and the 708pub Platform
- Encryption of sensitive personal data at rest including payment details and identification document copies
- Role-based access controls limiting employee access to personal data on a need-to-know basis
- Multi-factor authentication requirements for 708pub staff accessing data systems
- Regular security assessments and penetration testing of the 708pub Platform
- Incident response procedures for managing and reporting personal data breaches in accordance with NPC notification requirements
In the event of a personal data breach that is likely to result in risk to your rights and freedoms, 708pub will notify the NPC within seventy-two (72) hours of becoming aware of the breach and will notify affected individuals without undue delay as required by the DPA.
12. Data of Minors
The 708pub Platform is strictly intended for individuals aged 21 years and above. 708pub does not knowingly collect or process personal data of persons under the age of 21. If 708pub becomes aware that personal data has been collected from a person below the minimum age, that data will be deleted and the associated Account will be immediately closed. If you believe that a person under 21 has registered an Account with 708pub, please notify us at [email protected] immediately.
13. Amendments to This Policy
708pub may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or the 708pub Platform. Material changes will be communicated to registered users via in-platform notification or the email address on file at least seven (7) days before the changes take effect, except where immediate amendment is required to comply with a legal obligation or NPC direction. The date of the most recent update is displayed at the top of this page. Continued use of the 708pub Platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy.
14. Contact and Data Protection Officer
For any questions, concerns, or requests relating to this Privacy Policy or the exercise of your data subject rights, please contact 708pub's Data Protection Officer:
- Email: [email protected]
- Subject line: "Privacy / DPA Request – [Your Name]"
- Live Chat: Available 24/7 through the 708pub Platform for general queries
If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
For responsible gaming concerns or self-exclusion requests, please visit our Responsible Gaming page.